Customer Service Specialist - German Speaker - Remote (Spain)
On-siteMadrid, Madrid, Spain
Job Summary
Verify healthcare professionals via telephone and email, researching sources to accurately fulfill data updates and ensuring changes are correctly verified through business rules. Perform match activities comparing new data against the existing database and review institutional structures to keep them current by researching official sources for new changes. Proactively alert the manager on any issues or deviations in standard procedure. This role involves further tasks including documentation, mailings, troubleshooting, and occasional text translations. You must be a German native speaker with excellent attention to detail and organizational skills to maintain updated data for customer support at our Madrid Production Hub.
Required Qualifications
- German native speaker
- Excellent attention to detail
- Organizational skills
- Ability to keep to tight deadlines
- Excellent and professional communication skills (telephone and email)
- Great attention to detail
- Accuracy
- Strong team work skills
Desired Qualifications
- Experience working for multi-national corporations
- Practical experience maintaining & updating databases
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.