Customer Service Specialist
On-site · Portland, Maine, United States
Job Summary
Customer Service Specialist at Dick''s Sporting Goods dedicated to creating an exceptional shopping experience through proactive customer engagement, strong product knowledge, and adherence to brand standards. Responsibilities include greeting customers, understanding their needs, providing assistance and complex transactions at the front end, supporting cashiers, assisting with department scheduling and workflow, maintaining merchandising and presentation standards, training teammates on programs like loyalty participation and warranty sales, and upholding safety and loss-prevention procedures. The role emphasizes an inclusive store environment, teamwork, and high standards of service across front-end operations.
Required Qualifications
- Prior retail sales, cashier, or customer-focused experience preferred.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.