Customer Service Specialist
$35,360–$35,360 year
Remote · Wilmington, North Carolina, United States
Wilmington, North Carolina, United StatesRemoteFull Time$35,360–$35,360 yearMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Customer Service Specialist handling inbounds/outbounds via calls, chats, and emails; processing orders and secure payments; maintaining accurate records and user accounts; ensuring data security and adherence to SLAs while providing empathetic, professional support from a remote-friendly, hybrid-eligible environment with a private home workstation in Wilmington, NC.
Required Qualifications
- High School diploma or GED
Desired Qualifications
- FCRA Certification
- Background investigations or compliance-related work
- Strong written and verbal communication
- High attention to detail
- Ability to work independently and collaboratively
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