Customer Service Specialist

Customer Service Specialist in Shanghai responsible for delivering frontline customer support, coordinating with internal teams, implementing processes, and supporting sales and operations for Brenntag's global chemicals and ingredients distribution. Key duties include collaborating with other departments, managing inquiries, order processing, and maintaining strong customer relationships to ensure service excellence. The role emphasizes cross-functional coordination, data accuracy, and adherence to Brenntag's employer brand and standards. Location-specific responsibilities focus on Shanghai, China operations and customer interactions within the region. This position requires strong communication, problem-solving, and multitasking skills to drive customer satisfaction and efficient service delivery.