Customer Service Specialist - Bohemia, NY

Coordinate with commercial operations and financial colleagues to handle purchase orders, track customer orders, and manage logistics services requests including correct shipments and returns. Process sales and invoices to ensure customer orders are dispatched, invoiced, and paid accurately, while verifying contracts, agreements, and generating service billings. Register and follow up on integrated solution leads, identify new tenders, and complete tender documents under supervision. Maintain records on systems, check delivery times with internal departments, and develop analytical tools for CRM and SAP-based reports.