Customer Service Specialist - Boca Raton
$33,280–$37,440 year
On-site · Pompano Beach, Florida, United States
Job Summary
Customer Service Specialist role focused on handling incoming calls to resolve inquiries, billing questions, and scheduling pest-control services; includes welcoming prospective customers and performing outbound calls to ensure satisfaction, confirm appointments, and collect overdue payments. Additional duties may encompass daily reporting and updates to customer accounts, accounts payable, and payroll-related tasks. Ideal candidate will have a high school diploma or GED, strong problem-solving abilities, and proficiency with computers, typing, and 10-key skills.
Required Qualifications
- High School Diploma or GED
- Previous experience with customer service on the phone
- Strong problem solving skills
- Excellent computer, typing, and 10-key skills
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