Customer Service Specialist (34172)
$36,000–$48,000 year
On-site · Gardena, California, United States
Gardena, California, United StatesOn-siteFull Time$36,000–$48,000 yearMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Provide support to customers in the automotive aftermarket by handling high-volume inquiries through calls, emails, chats, and social media. Resolve complex post-sales issues including order tracking, returns, exchanges, and warranties while building strong relationships. Ideal candidates possess strong problem-solving skills and a passion for automotive customization.
Required Qualifications
- High School diploma or equivalent experience
- 2+ years of sales support or call-center-based customer service experience
- Strong problem-solving skills
- Excellent written, verbal and interpersonal communication skills
- Ability to multitask, prioritize, and stay organized in a fast-paced environment
- Proficient in MS Office applications (Word, Excel, Outlook, PowerPoint)
Desired Qualifications
- Experience or strong interest in automotive parts (trucks, Jeeps, SUVs)
- Bilingual in Spanish/English
Additional Requirements
- All employment offers are contingent upon the successful completion of a background check
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