ORW USA INC logo
ORW USA INC2 months ago

Customer Service Specialist (34172)

$36,000–$48,000 year

On-site · Gardena, California, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Provide support to customers in the automotive aftermarket by handling high-volume inquiries through calls, emails, chats, and social media. Resolve complex post-sales issues including order tracking, returns, exchanges, and warranties while building strong relationships. Ideal candidates possess strong problem-solving skills and a passion for automotive customization.

Required Qualifications

  • High School diploma or equivalent experience
  • 2+ years of sales support or call-center-based customer service experience
  • Strong problem-solving skills
  • Excellent written, verbal and interpersonal communication skills
  • Ability to multitask, prioritize, and stay organized in a fast-paced environment
  • Proficient in MS Office applications (Word, Excel, Outlook, PowerPoint)

Desired Qualifications

  • Experience or strong interest in automotive parts (trucks, Jeeps, SUVs)
  • Bilingual in Spanish/English

Additional Requirements

  • All employment offers are contingent upon the successful completion of a background check
Sorce

Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

$36k – $48k / yr

Customer Service Specialist (34172) · ORW USA INC

Apply on Sorce