Customer Service - Self Storage Manager
$39,520–$39,520 year
On-siteBrea, California, United States
Job Summary
Public Storage seeks a Customer Service - Self Storage Manager to assess customer storage needs, upsell packing and moving supplies, and manage daily operations across multiple facilities. Responsibilities include conducting storage space rentals, opening/closing facilities, handling cash deposits, performing bank reconciliations, making delinquent collection calls, coordinating lien sales, and responding to customer inquiries. The role requires driving between properties, working mostly indoors with significant time outdoors, and lifting up to 35 pounds. Applicants should have experience in customer-service oriented sales environments and possess a valid driver’s license to travel between locations. Benefits include medical/dental/vision, 401(k) with match, paid time off, sick time, flexible spending, life insurance, and performance-based bonuses.
Required Qualifications
- Experience in customer service-centered sales environments including retail, restaurant, fast food or other service-based companies
- Valid driver’s license and ability to use own vehicle to travel between properties
- Ability to transport items weighing up to 35 pounds and work outdoors up to 50% of time
- Ability to open and close facilities and assist customers with leases and deposits
- Familiarity with handling cash, deposits, and delinquent accounts
- Ability to perform daily inspections and maintain facility grounds
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