Customer Service - Self Storage Manager
$29,120–$29,120 year
On-site · Birmingham, Alabama, United States
Job Summary
Public Storage is seeking a Customer Service - Self Storage Manager to earn $14/hour with flexible, full-time schedules (9:30am–6pm, weekends til 5pm). The role involves assisting customers with storage solutions, upselling packing and moving supplies, conducting daily storage unit inspections, auditing cash drawers, and handling payments/reminders. Requires a valid driver’s license with own vehicle for travel between properties, ability to lift up to 35 pounds, and comfort working outdoors 50% of the time. On-site housing may be available; benefits include medical/dental/vision, 401(k) match, PTO, sick time, and mileage reimbursement. Prior experience in customer service or retail/sales is preferred, with the ability to work independently across multiple locations and occasional travel between properties. Hardware duties include cleaning, maintenance, and keeping exterior grounds appealing; responsibilities also encompass ensuring inventory readiness and assisting customers with pricing and services.
Required Qualifications
- Experience in customer service
- Driver’s license and own vehicle
- Retail or service-based sales experience
- Ability to transport items weighing up to 35 pounds
- Walk/stand outdoors up to 50% of time
- Strong cash handling and banking duties
- Ability to assist customers with payments and reminders
- Ability to perform daily inspections and maintenance tasks
Desired Qualifications
- Customer service experience
- Retail or service-based sales experience
- Driver's license and own vehicle
- Flexible/full-time availability
- Ability to lift up to 35 pounds
- Outdoor/indoor work, some walking and stairs
- Cash handling / banking duties
- Payment reminders and collections
- High attention to maintenance and cleanliness
- Ability to travel between properties
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