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Public Storage1 week ago

Customer Service - Self Storage Manager

$29,120–$29,120 year

On-site · Birmingham, Alabama, United States

Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Enterprise

Job Summary

Public Storage is seeking a Customer Service - Self Storage Manager to earn $14/hour with flexible, full-time schedules (9:30am–6pm, weekends til 5pm). The role involves assisting customers with storage solutions, upselling packing and moving supplies, conducting daily storage unit inspections, auditing cash drawers, and handling payments/reminders. Requires a valid driver’s license with own vehicle for travel between properties, ability to lift up to 35 pounds, and comfort working outdoors 50% of the time. On-site housing may be available; benefits include medical/dental/vision, 401(k) match, PTO, sick time, and mileage reimbursement. Prior experience in customer service or retail/sales is preferred, with the ability to work independently across multiple locations and occasional travel between properties. Hardware duties include cleaning, maintenance, and keeping exterior grounds appealing; responsibilities also encompass ensuring inventory readiness and assisting customers with pricing and services.

Required Qualifications

  • Experience in customer service
  • Driver’s license and own vehicle
  • Retail or service-based sales experience
  • Ability to transport items weighing up to 35 pounds
  • Walk/stand outdoors up to 50% of time
  • Strong cash handling and banking duties
  • Ability to assist customers with payments and reminders
  • Ability to perform daily inspections and maintenance tasks

Desired Qualifications

  • Customer service experience
  • Retail or service-based sales experience
  • Driver's license and own vehicle
  • Flexible/full-time availability
  • Ability to lift up to 35 pounds
  • Outdoor/indoor work, some walking and stairs
  • Cash handling / banking duties
  • Payment reminders and collections
  • High attention to maintenance and cleanliness
  • Ability to travel between properties
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$29k – $29k / yr

Customer Service - Self Storage Manager · Public Storage

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