Customer Service Sales Associate

Customer Service Sales Associate at Hertz in Fresno, CA: manage the rental (and occasional return) process, provide world-class service, and actively offer products and services to meet customer needs. Responsibilities include welcoming customers, presenting optional products to meet wants, confirming rental parameters and charges, preparing rental documents, assisting customers with directions and local information, resolving issues, ensuring brand representation, and delivering a seamless service experience. Skills include strong customer service mindset, English proficiency, good written and oral communication, ability to multitask across multiple computer systems, teamwork, organization, time management, and a proactive approach to upselling. The role requires flexible shifts including weekends/holidays and outdoor work, with the compensation structure featuring an $18.00/hour base alongside commissions and various bonus opportunities; overtime, holiday pay, and comprehensive benefits are included. The position emphasizes customer-facing, fast-paced operations and adherence to Hertz policies and procedures.