Customer Service Rock Star
On-siteNew Castle, Pennsylvania, United States
Job Summary
Welcome every guest with a friendly, enthusiastic attitude and genuine conversation while accurately taking orders and entering them into the POS system. Process cash, credit, and electronic payments with precise handling, then prepare, package, and present guest orders efficiently. Maintain a clean, safe, and welcoming restaurant environment by restocking condiments, beverages, paper products, and supplies as needed. Available to work a minimum of 9 hours per week with a positive attitude and strong work ethic. Join a team committed to excellence and continuous improvement, delivering delicious treats and memorable experiences at Dairy Queen®.
Required Qualifications
- At least 15 years old (or meet local employment age requirements)
- Available to work a minimum of 9 hours per week
- Excellent customer service and communication skills
- Positive attitude and genuine desire to help customers
- Strong work ethic with dependable attendance
- Coachable mindset with willingness to learn and accept feedback
- Ability to work effectively in a fast-paced, team-oriented environment
- Basic math skills and attention to detail for accurate order entry and cash handling
- Physical ability to stand, walk, lift up to 50 pounds, and perform repetitive movements
Desired Qualifications
- Previous experience in customer service, retail, hospitality, or food service
- Experience operating POS systems or cash registers
- Ability to multitask while maintaining accuracy and a positive guest experience
- Flexible scheduling availability
- Passion for delivering exceptional customer experiences and contributing to team culture
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