Customer Service Return Agent
$37,440–$37,440 year
On-siteTampa, Florida, United States
Job Summary
Guide customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities and collecting feedback to maintain high service standards. Oversee fleet operations by ensuring vehicle readiness, performing routine cleanliness checks, and coordinating with service partners for efficient rental or disposal preparation. Maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams. Work flexible shifts including evenings, weekends, and holidays, and hold a valid driver's license with a clean record. Join a globally leading mobility provider managing over 350,000 vehicles across 2,000 rental stations worldwide.
Required Qualifications
- You are at least 18 years old
- Authorized to work in the U.S.
- Hold a valid driver's license with a clean record
- Available to work a variety of shifts, including evenings, weekends, and holidays
- Persuasive, confident, and driven by performance-based incentives
- Strong background in customer service
- Manage logistics, scheduling, and documentation with ease
- Quickly adapt to internal systems with basic computer proficiency
- Thrive in a team-oriented environment
- Adjust smoothly to changing business needs
Desired Qualifications
- Passionate about delivering exceptional experiences
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