Customer Service Return Agent - DFW Airport
$38,480–$38,480 year
On-siteDallas, Texas, United States
Job Summary
Greet customers at the rental return lot using prescribed dialogue, remind them to check for personal belongings, and identify any items found in the vehicle to turn into lost and found. Advise customers on rental charges, provide accurate receipts, and offer professional information regarding transportation to the airport terminal. Discreetly check incoming vehicles for damage, complete service alerts for mechanical or body issues, and verify vehicle movement for system holds, recalls, or grounding flags. Keep the lot organized for traffic flow and document customer satisfaction or dissatisfaction. Maintain regular attendance and punctuality while performing assigned miscellaneous duties. Available schedules include Friday-Tuesday mornings or Tuesday-Saturday shifts.
Required Qualifications
- Must be at least 18 years of age
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must be able to work outside in all weather conditions
- Must be able to stand and walk for long periods of time
- Must be available to work one the following schedules as part of an operational shift bid including weekends, nights and holidays: Friday-Tuesday 4:00am-12:00pm, Tuesday-Saturday 11:00am-7:00pm, Tuesday-Saturday 12:00pm-8:00pm, or Tuesday-Saturday 2:00pm 10:00pm
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