Customer Service Representative
$33,280–$41,600 year
On-site · Tyler, Texas, United States
Job Summary
Serve as the primary point of contact for customers via phone, email, chat, and other channels; schedule appointments and assist with service-related questions; resolve customer concerns professionally; process payments and handle account inquiries; maintain accurate customer records and communicate service updates and invoices; escalate complex issues as needed; contribute to a positive customer experience from first contact through service completion; located at the company's Tyler, TX site and supported by training to succeed.
Required Qualifications
- Valid driver's license
- background check
- drug screening (where permitted by law)
- Authorization to work in the United States
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