Customer Service Representative
$37,440–$52,000 year
On-siteAuburn, Washington, United States
EXPIREDAuburn, Washington, United StatesOn-siteFull Time$37,440–$52,000 yearSmall
Full TimeSmall
Job Summary
Dispatch HVAC technicians to service locations, source and track OEM parts for ongoing jobs, and coordinate deliveries to job sites with designated runners. Manage scheduling for repairs and membership maintenance visits while maintaining and organizing the Membership Database. Document project details and service updates with accuracy. This role supports daily operations for Yellowstone Local's representation of ALLRED, an industry leader in HVAC services, requiring full-time availability including rotating Saturday shifts.
Required Qualifications
- 1–2 years of experience in a call center or customer service role
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Detail-oriented with a proactive, problem-solving approach
- Positive attitude and willingness to learn
- Coachable and adaptable in a fast-paced environment
- Must be legally authorized to work in the United States
- Available for a rotating Saturday schedule
Desired Qualifications
- HVAC industry experience or dispatching experience is a strong plus
- Familiarity with ServiceTitan is a bonus
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