Customer Service Representative
$35,360–$35,360 year
On-siteStaten Island, New York, United States
Job Summary
Greet customers, answer inquiries about products and promotions, and resolve concerns while operating POS systems to process payments, refunds, coupons, gift cards, EBT, and WIC transactions. Properly bag purchases, maintain clean and organized front-end areas, and support store operations through restocking and merchandising. Promote loyalty programs and charitable campaigns while adhering to all safety and sanitation standards. Must be at least 18 years old, able to lift up to 50 pounds, and open to assigned shifts exceeding eight hours. Located in Staten Island, NY.
Required Qualifications
- Previous customer service experience
- Open availability to work assigned schedules
- Strong communication and interpersonal skills
- Ability to provide prompt, courteous, and professional service to all customers
- Ability to stand for extended periods, including shifts that may exceed eight hours
- Ability to regularly lift, pull, push, and move merchandise weighing up to 25 pounds and occasionally up to 50 pounds
- Ability to work cooperatively as part of a team
- Reliable attendance and punctuality
- Must be at least 18 years old to operate certain store equipment, including balers, power jacks, hi-los, and slicing machines
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