Customer Service Representative with Danish

Resolve escalated or complex customer issues with professionalism and build strong relationships for water-intensive industry clients. Mentor and train entry-level Customer Service Representatives while identifying improvements in service processes. Monitor service quality and team performance to ensure high levels of satisfaction and loyalty. Requires proficiency in Danish and English, 2+ years of customer service experience, and CRM tool knowledge. This role supports Solenis's global mission to deliver sustainable solutions across consumer, industrial, and institutional markets.