Customer Service Representative
$31,200–$31,200 year
Remote · Atlanta, Georgia, United States
Job Summary
Customer Service Representative at Williams-Sonoma responsible for first-point contact with customer inquiries via phone, resolving issues, approving adjustments/returns within guidelines, and maintaining confidentiality. Role emphasizes problem-solving, empathy, and collaboration while supporting a work-from-home setup in Georgia; requires 1+ year of customer service experience and technical readiness (PC, browser, RAM, and peripherals) to operate in a fast-paced environment with performance goals and ongoing training.
Required Qualifications
- 1+ years of customer service experience
- Strong communication skills
- Problem-solving mindset
- Integrity and reliability
- Comfortable working in a fast-paced environment
- Tech-savvy with ability to navigate multiple systems
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