Customer Service Representative
$31,200–$31,200 year
Remote · Oklahoma City, Oklahoma, United States
Job Summary
Customer Service Representative position focusing on customer-focused phone support, resolving inquiries with empathy and accuracy, handling escalations, and facilitating adjustments/returns within guidelines. Emphasizes problem-solving, ownership of customer issues, integrity, adherence to policies, collaboration with team and leadership, ongoing training, and contributing to process improvements. Requires strong communication, de-escalation skills, tech-savviness for multiple systems, and ability to work from home with a qualifying home setup. Competitive pay starts at $15/hr, plus benefits and employee discounts; role demands fast-paced environment and commitment to customer satisfaction.
Required Qualifications
- 1+ years of customer service experience (retail, call center, or hospitality preferred)
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