Customer Service Representative
On-site · Cebu City, Central Visayas, Philippines
Job Summary
Customer Service Representative role at Wells Fargo handling customer inquiries about financial products and services via phone, text, chat, video chat and other channels in a fast-paced, high-volume environment. Responsibilities include answering inquiries, resolving problems with empathy, adhering to work guidelines and regulations, using multiple computer systems, and escalating issues to a supervisor when needed. On-site at the Cebu City location in the Philippines; emphasizes teamwork, compliance, risk management, and delivering best-in-class customer experiences.
Required Qualifications
- 6+ months of Customer Service, Financial Services or Contact Center support experience, or equivalent demonstrated through work experience, training, military experience, or education
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.