Customer Service Representative
On-siteMoundsville, West Virginia, United States
Moundsville, West Virginia, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Process bank transactions, create unified customer experiences, and recommend products while adhering to the UNIFIED Way. Greet customers warmly, process deposits and loans, cash checks, and manage cash drawers with daily balancing. Assist with ATM maintenance, safe deposit boxes, and account openings for savings, checking, CDs, and IRAs. Answer phone calls for follow-up and marketing, maintain customer files, and support community service events. Ensure compliance with all regulatory requirements and internal policies.
Required Qualifications
- High School diploma or equivalency
- Prior cash handling experience
- Prior Customer service experience
- Excellent business communication skills, both verbal and written
- General computer skills
- Proficient typing skills
- Experience with Microsoft Office
- Strong organizational skills
- Regular, timely attendance during assigned work hours
- Constantly stands, walks, or sits
- Constantly uses hands to finger, handle or feel
- Occasionally pushes, pulls, carries, or lifts up to 40 pounds
- Occasionally stoops, kneels, crouches, and/or reaches
- Ability to talk and hear
- Frequent and/or constant telephone usage and operation of other standard office equipment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.