Customer Service Representative
On-siteMartins Ferry, Ohio, United States
Martins Ferry, Ohio, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Process bank transactions, open and close accounts, and handle deposits and loan payments while maintaining accurate cash drawers and vault balances. Cross-sell products by listening to customer needs and follow up on referrals. Answer phone calls for customer service and marketing, maintain customer files, and assist with safe deposit boxes. Scan, proof, and balance transaction items, and perform ATM maintenance and weekly balances. Adhere to the UNIFIED Way, risk management policies, and regulatory requirements including the Bank Secrecy Act. Participate in community service events when appropriate.
Required Qualifications
- High School diploma or equivalency
- Prior cash handling experience
- Prior Customer service experience
- Excellent business communication skills, both verbal and written
- General computer skills
- Proficient typing skills
- Experience with Microsoft Office
- Strong organizational skills
- Regular, timely attendance during assigned work hours
- Constantly stands, walks, or sits
- Constantly uses hands to finger, handle or feel
- Occasionally pushes, pulls, carries, or lifts up to 40 pounds
- Occasionally stoops, kneels, crouches, and/or reaches
- Ability to talk and hear
- Frequent and/or constant telephone usage and operation of other standard office equipment
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