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Weitsman RecyclingPosted 9 months ago

Customer Service Representative

On-siteAllegany, New York, United States

Full TimeLarge

Job Summary

Weigh and purchase inbound scrap while obtaining required information from customers for all transactions. Complete purchasing and shipping documents and perform general office administration duties such as answering phones, greeting customers, and responding to emails. Provide a best-in-class customer experience in a fast-paced, non-stop environment while remaining organized and willing to cross-train in other positions to assist teammates. This role requires working well under pressure with excellent communication and time management skills within the scrap metal recycling industry.

Required Qualifications

  • Must be able to work well under pressure while providing excellent customer service
  • Must have excellent customer service, communication, organizational and time management skills
  • Must have the willingness to learn the facets of the scrap metal recycling industry
  • Ability to meet attendance schedule with dependability and consistency

Desired Qualifications

  • 3+ years previous customer service experience preferred
  • Computer experience preferred which includes Microsoft Excel, Word, Office, and the ability to learn in house systems (Buy Back Pro)

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