Customer Service Representative

Handle high-volume customer calls and process orders for new, changed, or discontinued service; accept payments from customers; research billing inquiries and update customer account information; collaborate with Waste Connections employees to determine service requirements, resolve problems or complaints, and pursue cost-effective, safe environmentally sound solutions to service issues. Must have 2 years of high-volume Customer Service experience and proficiency with Microsoft Word, Excel, and Outlook. The role offers competitive compensation and benefits including 401(k) with company match, health benefits, EAP, and additional employee perks. Our environment emphasizes safety, integrity, and service, and we value self-directed, empowered employees who contribute to community service and customer satisfaction.