Customer Service Representative
On-site · Elkhart, Indiana, United States
Job Summary
Answering customer calls and processing customer orders for new service, discontinuance, or changes in service; accepting payments from customers; researching billing inquiries and updating customer account information; interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe environmentally sound solutions to service issues. 2 years of high-volume Customer Service experience and proficiency with Microsoft Word, Excel, and Outlook are required. You’ll be part of a team focused on delivering responsive service and safe, reliable waste solutions, with opportunities for training and professional development.
Required Qualifications
- 2 years of high volume Customer Service experience
- Experience with Microsoft Word, Excel and Outlook
- Excellent verbal and written communication skills
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