Customer Service Representative
$38,480–$38,480 year
On-siteMount Vernon, Washington, United States
Mount Vernon, Washington, United StatesOn-siteFull Time$38,480–$38,480 yearHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Provide friendly and courteous service while performing efficient and accurate banking transactions to strengthen your community's financial health. Adhere to bank policies and procedures designed to comply with Federal regulations, including the Bank Secrecy Act, USA Patriot Act, and OFAC regulations. Maintain a personable attitude to build rapport with clients while utilizing multiple computer systems and digital channels. Work Monday through Friday with weekends off in a highly engaged environment where promoting from within is a priority.
Required Qualifications
- High school diploma or approved equivalent
- Basic math skills, 10-key and keyboarding
- Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook
- Well-developed smart phone and digital channel skills
- Must be organized and display excellent communication skills and a personable attitude
- Previous work in retail, consumer service delivery, or client relations
Desired Qualifications
- A smile and great attitude
- Highly developed sense of integrity and strong work ethic
- Personable and outgoing; able to talk with clients and build rapport and relationships
- Great attention to detail and providing accurate service
- Technically savvy; able to use multiple computer systems and ability to adapt to change
- Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations
- Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind
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