Customer Service Representative

Job Summary

Required Qualifications

• •Valid driver's license
• •Ability to maintain a good driving record
• •High school diploma or equivalent
• •Must be able to lift 50 lbs
• •Must be able to lift equipment weighing a minimum of 50 lbs
• •Must be able to move equipment weighing a minimum of 50 lbs
• •Must be able to move around indoors and outdoors
• •Must be able to position oneself to reach objects at varying heights
• •Must be able to remain stationary for long periods
• •Must be able to work around moving parts or machines
• •Must be able to work around fumes or irritant chemicals
• •Must be able to use protective clothing or gear such as masks, goggles, gloves or shields
• •Must not use nicotine products
• •Must be able to use smartphone-based U-Scan technology
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys

Desired Qualifications

• •Friendly
• •Motivated
• •People person
• •Love helping others
• •Must be able to effectively lead and coach others
• •Must be able to check your work
• •Must be able to interact with others
• •Must be able to describe a customer interaction that energized you
• •Must be able to describe a difficult conversation
• •Must be able to describe coaching a struggling teammate
• •Must be able to walk me through how you check your work
• •Must be able to describe a time you did X
• •Must be able to tell me about a time you did X
• •Must be able to describe a situation where you did X
• •Must be able to describe how you handled a situation
• •Must be able to describe a past action
• •Must be able to describe a specific behavior
• •Must be able to demonstrate leadership in cross-functional teams
• •Must be able to show strong attention to detail
• •Must be able to get charged up by interacting with others
• •Must be able to believe that food is central to our lives
• •Must be able to be passionate about excellence
• •Must be able to have a smile to share
• •Must be able to be an amazing human
• •Must be able to be a people person
• •Must be able to love helping others
• •Must be able to be friendly
• •Must be able to be motivated
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to use smartphone-based U-Scan technology
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service