Customer Service Representative

Job Summary

Required Qualifications

• •Valid driver's license
• •Ability to maintain a good driving record
• •High school diploma or equivalent
• •Must be able to lift 50 lbs
• •Must be able to lift equipment weighing a minimum of 50 lbs
• •Must be able to move equipment weighing a minimum of 50 lbs
• •Must be able to move around indoors and outdoors
• •Must be able to position oneself to reach objects at varying heights
• •Must be able to remain stationary for long periods
• •Must be able to work around moving parts or machines
• •Must be able to work around fumes or irritant chemicals
• •Must be able to use protective clothing or gear such as masks, goggles, gloves or shields
• •Must be able to work with nicotine products (no nicotine use)
• •Must be able to use smartphone-based U-Scan technology
• •Must be able to inspect and maintain equipment
• •Must be able to assist customers
• •Must be able to dispatch and return equipment
• •Must be able to prepare rental invoices
• •Must be able to accept equipment returned from rental
• •Must be able to install hitches and trailer wiring
• •Must be able to fill propane
• •Must be able to drive a forklift
• •Must be able to answer questions and educate customers regarding products and services
• •Must be able to work as part of a supportive team
• •Must be able to be the face of U-Haul company's exceptional service
• •Must be able to ensure that customers get all the help they need on their journeys

Desired Qualifications

• •Friendly
• •Motivated
• •People person
• •Love helping others
• •Must be able to effectively lead and coach others
• •Must be able to demonstrate leadership in cross-functional teams
• •Must be able to show strong attention to detail
• •Must be able to effectively manage the team's quarterly review cycle
• •Must be able to process merchandise accurately and efficiently
• •Must be able to manage the team's quarterly review cycle
• •Must be able to order to cash
• •Must be able to procure to pay
• •Must be able to supply chain
• •Must be able to manage customers
• •Must be able to manage suppliers
• •Must be able to work in a culture of health and wellness
• •Must be able to create a culture of health and wellness
• •Must be able to serve do-it-yourself movers and their households
• •Must be able to facilitate the mobility of the populations of the U.S. and Canada
• •Must be able to act upon need
• •Must be able to spread the cost of ownership among many users
• •Must be able to generate out of need
• •Must be able to recognize that need
• •Must be able to act upon it
• •Must be able to have a smile to share
• •Must be able to be amazing humans
• •Must be able to be passionate about excellence
• •Must be able to get charged up by interacting with others
• •Must be able to believe that food is central to our lives
• •Must be able to have a CDL
• •Must be able to have a good driving record
• •Must be able to have a valid driver's license
• •Must be able to have a high school diploma or equivalent
• •Must be able to have a bachelor's degree
• •Must be able to have a master's degree
• •Must be able to have a certificate
• •Must be able to have a license
• •Must be able to have a certification
• •Must be able to have a training
• •Must be able to have an education
• •Must be able to have an experience
• •Must be able to have a skill
• •Must be able to have a knowledge
• •Must be able to have a mindset
• •Must be able to have a soft skill
• •Must be able to have a domain knowledge
• •Must be able to have a demonstrated ability
• •Must be able to have a credential
• •Must be able to have a trait
• •Must be able to have a behavior
• •Must be able to have a value
• •Must be able to have a belief
• •Must be able to have an attitude
• •Must be able to have a personality
• •Must be able to have a character
• •Must be able to have a style
• •Must be able to have a method
• •Must be able to have a process
• •Must be able to have a system
• •Must be able to have a strategy
• •Must be able to have a plan
• •Must be able to have a goal
• •Must be able to have a target
• •Must be able to have a metric
• •Must be able to have a KPI
• •Must be able to have a benchmark
• •Must be able to have a standard
• •Must be able to have a guideline
• •Must be able to have a policy
• •Must be able to have a procedure
• •Must be able to have a protocol
• •Must be able to have a rule
• •Must be able to have a regulation
• •Must be able to have a law
• •Must be able to have a code
• •Must be able to have a statute
• •Must be able to have a ordinance
• •Must be able to have a decree
• •Must be able to have a mandate
• •Must be able to have a directive
• •Must be able to have an instruction
• •Must be able to have an order
• •Must be able to have a command
• •Must be able to have a request
• •Must be able to have a suggestion
• •Must be able to have a proposal
• •Must be able to have a recommendation
• •Must be able to have an opinion
• •Must be able to have a view
• •Must be able to have a perspective
• •Must be able to have a point of view
• •Must be able to have a stance
• •Must be able to have a position
• •Must be able to have a location
• •Must be able to have a place
• •Must be able to have a site
• •Must be able to have a spot
• •Must be able to have a zone
• •Must be able to have an area
• •Must be able to have a region
• •Must be able to have a territory
• •Must be able to have a domain
• •Must be able to have a field
• •Must be able to have a sector
• •Must be able to have a segment
• •Must be able to have a niche
• •Must be able to have a market
• •Must be able to have a industry
• •Must be able to have a business
• •Must be able to have a company
• •Must be able to have an organization
• •Must be able to have an institution
• •Must be able to have an agency
• •Must be able to have an entity
• •Must be able to have a corporation
• •Must be able to have a partnership
• •Must be able to have a sole proprietorship
• •Must be able to have a limited liability company
• •Must be able to have a trust
• •Must be able to have a foundation
• •Must be able to have a non-profit
• •Must be able to have a charity
• •Must be able to have a society
• •Must be able to have a club
• •Must be able to have an association
• •Must be able to have a union
• •Must be able to have a guild
• •Must be able to have a fraternity
• •Must be able to have a sorority
• •Must be able to have a chapter
• •Must be able to have a branch
• •Must be able to have a division
• •Must be able to have a department
• •Must be able to have a section
• •Must be able to have a unit
• •Must be able to have a team
• •Must be able to have a group
• •Must be able to have a crew
• •Must be able to have a squad
• •Must be able to have a gang
• •Must be able to have a crew
• •Must be able to have a staff
• •Must be able to have a workforce
• •Must be able to have a labor
• •Must be able to have a force
• •Must be able to have a power
• •Must be able to have a strength
• •Must be able to have a weakness
• •Must be able to have a flaw
• •Must be able to have a defect
• •Must be able to have a bug
• •Must be able to have a glitch
• •Must be able to have an error
• •Must be able to have a mistake
• •Must be able to have a misstep
• •Must be able to have a slip
• •Must be able to have a fall
• •Must be able to have a crash
• •Must be able to have an accident
• •Must be able to have an incident
• •Must be able to have an event
• •Must be able to have an occurrence
• •Must be able to have an happening
• •Must be able to have an occasion
• •Must be able to have an opportunity
• •Must be able to have a chance
• •Must be able to have a possibility
• •Must be able to have a probability
• •Must be able to have a likelihood
• •Must be able to have a certainty
• •Must be able to have a certainty
• •Must be able to have a guarantee
• •Must be able to have a promise
• •Must be able to have a pledge
• •Must be able to have a vow
• •Must be able to have a commitment
• •Must be able to have a dedication
• •Must be able to have a devotion
• •Must be able to have a loyalty
• •Must be able to have a faith
• •Must be able to have a trust
• •Must be able to have a belief
• •Must be able to have a hope
• •Must be able to have a dream
• •Must be able to have a vision
• •Must be able to have a goal
• •Must be able to have a target
• •Must be able to have a mission
• •Must be able to have a purpose
• •Must be able to have a reason
• •Must be able to have a cause
• •Must be able to have a motive
• •Must be able to have a drive
• •Must be able to have a motivation
• •Must be able to have an incentive
• •Must be able to have a reward
• •Must be able to have a bonus
• •Must be able to have a prize
• •Must be able to have a gift
• •Must be able to have a present
• •Must be able to have a treat
• •Must be able to have a perk
• •Must be able to have a benefit
• •Must be able to have an advantage
• •Must be able to have an edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
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• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
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• •Must be able to have a competitive edge
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• •Must be able to have a competitive advantage
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• •Must be able to have a competitive advantage
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• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
• •Must be able to have a competitive edge
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• •Must be able to have a competitive edge
• •Must be able to have a competitive advantage
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• •Must be able to have a competitive edge
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• •Must be able to have a competitive edge
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• •Must be able to have a competitive edge
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• •Must be able to have a competitive edge
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