Customer Service Representative
$26,562–$28,080 year
On-siteVirginia Beach, Virginia, United States
Virginia Beach, Virginia, United StatesOn-siteFull Time$26,562–$28,080 yearHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Assist customers inside and outside a U-Haul center with products and services, using smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up trucks and trailers, then clean and inspect equipment on the lot, including checking fluid levels. Answer customer questions, prepare rental invoices, and accept returned equipment while installing hitches and trailer wiring. Fill propane tanks and operate a forklift with certification offered upon employment. Drive vehicles and perform other duties as assigned. This role includes on-the-job education through U-Haul University.
Required Qualifications
- Valid driver's license
- Ability to maintain a good driving record
- High school diploma or equivalent
- Must be able to lift equipment weighing a minimum of 50 lbs
- Must be able to work around moving parts or machines
- Must be able to work with fumes or irritant chemicals
- Must be able to wear protective clothing or gear such as masks, goggles, gloves or shields
- Must be able to work in a work environment involving moderate risks or discomforts
Desired Qualifications
- Friendly
- Motivated
- People person
- Love helping others
- Ability to use up-to-date technology
- Ability to dispatch and return equipment
- Ability to inspect and maintain equipment
- Ability to answer questions and educate customers regarding products and services
- Ability to prepare rental invoices
- Ability to accept equipment returned from rental
- Ability to install hitches and trailer wiring
- Ability to fill propane
- Ability to drive a forklift
- Ability to move and hook up U-Haul trucks and trailers
- Ability to clean and inspect equipment on the lot including checking fluid levels
- Ability to participate in ongoing continuous U-Haul education through U-Haul University
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