Customer Service Representative

Customer Service Representative at U-Haul located in Natick, MA. Responsibilities include assisting customers with U-Haul products and services, using U-Scan technology to manage rentals and inventory, moving and hitching equipment, inspecting and maintaining equipment, preparing rental invoices, answering questions, and educating customers about products and services. The role involves driving/operating equipment (certifications for propane and forklift offered upon employment), and participating in ongoing U-Haul education. Requires a valid driver’s license and a high school diploma or equivalent. Benefits include robust health and retirement plans, paid time off, and employee discounts; two hands-on interview process with paid opportunities, plus sign-on bonuses. The position emphasizes customer-facing duties in a retail environment and physical tasks such as lifting up to 50 lbs and potential use of protective gear.