Customer Service Representative

Job Summary

Required Qualifications

• •Valid driver's license
• •Ability to maintain a good driving record
• •High school diploma or equivalent
• •Must be able to lift 50 lbs
• •Must be able to lift equipment weighing a minimum of 50 lbs
• •Must be able to move equipment weighing a minimum of 50 lbs
• •Must be able to move around indoors and outdoors
• •Must be able to position oneself to reach objects at varying heights
• •Must be able to remain stationary for long periods
• •Must be able to work around moving parts or machines
• •Must be able to work around fumes or irritant chemicals
• •Must be able to use protective clothing or gear such as masks, goggles, gloves or shields
• •Must not use nicotine products
• •Must be able to work in Alabama
• •Must be able to work in Alaska
• •Must be able to work in Arizona
• •Must be able to work in Arkansas
• •Must be able to work in Delaware
• •Must be able to work in Florida
• •Must be able to work in Georgia
• •Must be able to work in Hawaii
• •Must be able to work in Idaho
• •Must be able to work in Iowa
• •Must be able to work in Kansas
• •Must be able to work in Maryland
• •Must be able to work in Massachusetts
• •Must be able to work in Michigan
• •Must be able to work in Nebraska
• •Must be able to work in Pennsylvania
• •Must be able to work in Texas
• •Must be able to work in Utah
• •Must be able to work in Vermont
• •Must be able to work in Virginia
• •Must be able to work in Washington

Desired Qualifications

• •Friendly
• •Motivated
• •People person
• •Love helping others
• •Ability to be the face of U-Haul company's exceptional service
• •Ability to ensure that customers get all the help they need on their journeys
• •Ability to inspect and maintain equipment
• •Ability to assist customers
• •Ability to use up-to-date technology to dispatch and return equipment
• •Ability to answer questions and educate customers regarding products and services
• •Ability to prepare rental invoices
• •Ability to accept equipment returned from rental
• •Ability to install hitches and trailer wiring
• •Ability to fill propane
• •Ability to drive a forklift
• •Ability to work as part of a supportive team
• •Ability to work inside and outside a U-Haul center
• •Ability to use smartphone-based U-Scan technology to manage rentals and inventory
• •Ability to clean and inspect equipment on the lot including checking fluid levels
• •Ability to move and hook up U-Haul trucks and trailers
• •Ability to participate in ongoing continuous U-Haul education through U-Haul University