Customer Service Representative

Customer Service Representative at U-Haul in Niagara Falls, Ontario. Responsibilities include assisting customers inside and outside a U-Haul center with products and services, using smartphone-based U-Scan to manage rentals and inventory, moving and hooking up trucks and trailers, inspecting equipment, educating customers on products, preparing rental invoices, and handling equipment returns. Additional duties include installing hitches and trailer wiring, filling propane (certification offered upon employment), and forklift operation (certification offered upon employment). The role offers on-the-job education, bonuses upon completion of certifications, and a comprehensive benefits plan; U-Haul emphasizes customer service and ongoing training through U-Haul University.