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Customer Service Representative
On-site · Las Cruces, New Mexico, United States
Job Summary
Customer Service Representative at U-Haul in Las Cruces, NM. Responsibilities include assisting customers inside and outside a U-Haul center, using U-Scan technology to manage rentals and inventory, moving and hooking up trucks and trailers, inspecting and maintaining equipment, preparing rental invoices, and educating customers about products and services. The role involves physical tasks, potential forklift operation or hitch installation (certifications offered upon employment), and participation in ongoing education through U-Haul University. Benefits highlighted include health and life insurance options, paid holidays, 401(k), ESOP, discounts, and bonus opportunities. The position emphasizes representing U-Haul, delivering exceptional service, and maintaining equipment quality.
Required Qualifications
- High school diploma or equivalent
- Valid driver’s license or ability to obtain
- Good driving record
- Ability to perform physical tasks and lift up to 50 lbs
- Ability to work in a customer-facing environment
- Ability to use technology for rentals and inventory management
- Access to transportation to and from work
- Eligibility to work in the United States
- Compliance with nicotine-use policy where applicable
Additional Requirements
- U-Haul will not hire or re-hire individuals who use nicotine products in certain states
- Equal opportunity employer
- Accommodations available on request
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