Customer Service Representative

Customer Service Representative at U-Haul located in Elberta, AL. Responsibilities include assisting customers inside and outside a U-Haul center, using U-Scan technology to manage rentals and inventory, moving and hooking up trucks and trailers, inspecting and cleaning equipment, answering questions about products and services, preparing rental invoices, accepting returned equipment, installing hitches and trailer wiring, filling propane (certification offered upon employment), driving a forklift (certification offered upon employment), and participating in ongoing U-Haul education through U-Haul University. The role emphasizes creating a high-quality customer experience and ensuring proper equipment operation and safety while supporting scheduling interviews and recognizing bonus programs. Benefits mentioned include health plans, paid time off, life insurance, 401(k), ESOP, and various employee discounts. The environment involves moderate safety considerations around moving parts and equipment, with potential nicotine-use restrictions by state law.