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Customer Service Representative
On-site · Lansing, Michigan, United States
Job Summary
Customer Service Representative at U-Haul located in Lansing, MI. Responsibilities include assisting customers with U-Haul products and services, managing rentals and inventory using U-Scan tech, moving and hooking up trucks/trailers, inspecting equipment, preparing rental invoices, and performing additional duties as assigned. Requires a valid driver’s license and a high school diploma or equivalent; physical ability to lift up to 50 lbs and work in safety-conscious conditions. Benefits include health insurance options, paid leave, 401(k), ESOP, and various discounts. Certifications for propane filling and forklift operation are offered upon employment. Ongoing education through U-Haul University and opportunity for career advancement are highlighted.
Required Qualifications
- Valid driver’s license and ability to maintain a good driving record
- High school diploma or equivalent
- Ability to move and lift equipment weighing a minimum of 50 lbs
- Ability to work in a safety-conscious environment
- Excellent communication skills
- Customer-service oriented
- Ability to operate or learn U-Scan technology
- Ability to install hitches and trailer wiring
- Ability to fill propane (certification offered upon employment)
- Forklift operation (certification offered upon employment)
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