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U-HaulPosted 2 months ago

Customer Service Representative

$31,200–$35,360 year

On-siteHagerstown, Maryland, United States

Full TimeEntry LevelHigh School Or EquivalentEnterprise

Job Summary

Customer Service Representative at U-Haul in Hagerstown, MD. Responsibilities include assisting customers with U-Haul products and services, using U-Scan to manage rentals and inventory, moving and hooking up trucks and trailers, inspecting and cleaning equipment, preparing rental invoices, accepting returns, installing hitches and trailer wiring, filling propane (certification provided on employment), operating a forklift (certification provided), and participating in ongoing U-Haul education. Benefits include health plans, holidays, paid time off, 401(k)/ESOP options, and a hiring bonus; emphasis on safety and customer service. The role requires a valid driver’s license and the ability to meet physical demands (lifting up to 50 lbs) and to work in a customer-facing environment.

Required Qualifications

  • Valid driver’s license and ability to maintain a good driving record
  • High school diploma or equivalent
  • Ability to lift up to 50 lbs
  • Customer service mindset
  • Ability to work in a team
  • Clear communication skills

Additional Requirements

  • Nicotine usage restrictions in certain states as stated: will not hire nicotine users in specified states

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