Customer Service Representative

Customer Service Representative at a U-Haul location responsible for assisting customers with rentals, using U-Scan technology to dispatch and return equipment, moving and hooking up trucks/trailers, inspecting and maintaining equipment, and educating customers about products and services. Role includes preparing rental invoices, accepting returned equipment, installing hitches and trailer wiring, and filling propane (certification offered on employment). May drive a forklift (certification offered on employment) and participate in ongoing U-Haul education. Includes on-the-job education, potential bonuses, and competitive benefits. Strong emphasis on customer-facing service and teamwork to ensure a smooth customer journey.