Customer Service Representative
$40,000–$45,000 year
Remote · Scarborough, Maine, United States or New York City, New York, United States
Scarborough, Maine, United States or New York City, New York, United StatesRemoteFull Time$40,000–$45,000 yearMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
The role involves providing outstanding customer service through inbound and outbound communications, processing orders, and effectively resolving customer concerns. The ideal candidate is experienced, detail-oriented, and has a background in sales.
Required Qualifications
- 3+ years of experience in customer service or call center roles, ideally with a sales component
- Excellent verbal and written communication skills, with a talent for active listening and clear articulation
- Strong attention to detail, with the ability to manage multiple tasks and follow through reliably
- A calm, solution-focused mindset—even when working under pressure
- A natural ability to identify and act on sales opportunities
Desired Qualifications
- Proficiency with ERP systems (NetSuite preferred) and the Microsoft Office Suite
- A proactive, adaptable approach with a desire to grow and contribute in a fast-paced environment
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