Customer Service Representative (Trilingüe)- (BOG)
$30,000–$45,000 year
On-site · Bogotá, Bogota D.C., Colombia
Bogotá, Bogota D.C., ColombiaOn-siteFull Time$30,000–$45,000 yearEntry LevelUnknown
Type
Full Time
Level
Entry Level
Company size
Unknown
Job Summary
Customer Service Representative role in Bogota, Colombia, focusing on customer satisfaction, problem resolution, and communication skills. Requires bilingual proficiency in English and French, with a high school diploma as minimum education.
Required Qualifications
- High School diploma or equivalent required
- Excellent verbal and written communication skills
- Ability to read, write, speak and understand the English language in a business environment (85% - 90%)
- Ability to read, write, speak and understand the French language in a business environment (90%)
- Ability to ask probing questions and problem resolution skills
- Ability to follow instructions for specific customer resolutions tasks
- Ability to work within a high-pressure environment and maintain a positive interaction for the customer
- Intermediate proficiency with PC navigation
Desired Qualifications
- Financial services or banking background preferred
- Flexible with schedules and available to work a variety of shifts
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