Customer Service Representative
Remote · Clearwater, Florida, United States
Clearwater, Florida, United StatesRemoteFull TimeMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Remote Customer Service Representative handling customer orders via telephone with a focus on prompt, courteous service and adherence to company standards; acts as a primary customer contact, cross-trained in other department roles, aims for about 110 interactions per 8-hour shift after training, documents activity in the DDF system, manages order entry via fax, operates phone systems, and maintains professional communication while supporting a flexible, team-oriented environment.
Required Qualifications
- A minimum of a High school Diploma or equivalent required
- Must have high speed internet for Remote work
- Strong customer service skills
- Solid communication skills (verbal, written and listening)
- Solid problem solving and decision making abilities
- Good organizational skills
- Execute and prioritize multiple tasks
- Professional
- Ability to type 35 – 40 words per minute
- Flexible and adaptable to change
- Medical terminology / experience preferred but not required
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