Customer Service Representative
$41,600–$44,720 year
On-site · Alpharetta, Georgia, United States
Job Summary
Handle a high-volume of inbound and outbound customer calls, assist customers with account inquiries, service requests, and issue resolution; document interactions and update account information; navigate multiple computer systems with dual monitors; meet department performance, quality, and productivity goals; maintain confidentiality of customer and financial information; provide professional customer experiences; adapt to changing needs and support cross-training across departments.
Required Qualifications
- Strong customer service experience required
- High School Diploma or GED preferred
Desired Qualifications
- Bilingual (Spanish/English) preferred
- Experience in financial services/customer service in call center
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.