Customer Service Representative

Customer Service Representative at Tower Loan delivers exceptional service and builds relationships while guiding customers to financial solutions. Responsibilities include receiving and processing payments, balancing cash drawers and deposits, processing loan applications, boosting loan production through outreach to current, former, and potential customers, and performing office administration tasks. Candidate should have solid customer-service experience, cash handling or sales experience is preferred, and must possess a valid driver’s license with a reliable vehicle. The role is an on-site, full-time position with opportunities for growth and leadership track through comprehensive training and internal promotions.