Customer Service Representative
On-site · Trussville, Alabama, United States
Job Summary
Customer Service Representative at Tower Loan responsible for cultivating strong customer relationships, delivering exceptional service, processing payments, marketing loan products to current/former/potential customers, balancing cash drawers and deposits, and performing office duties. Responsibilities include processing loan applications, collecting payments, and supporting branch operations while providing in-person service on-site in Trussville, AL. Requires a high school diploma or GED and a valid driver’s license with a schedule Monday–Friday (8:30 AM–5:30 PM) with occasional extended hours. Strong emphasis on customer service, cash handling, and promoting financial solutions; opportunities for leadership growth within a comprehensive benefits program.
Required Qualifications
- High School Diploma or GED
- Must have a valid driver’s license and reliable vehicle
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