Customer Service Representative
On-site · Lexington, South Carolina, United States
Job Summary
Join our high-producing Allstate Insurance agency as a Customer Service Representative responsible for handling inbound and outbound calls, building customer relationships, conducting policy reviews, and managing service requests. The ideal candidate will demonstrate strong communication skills, a high level of organization, and a professional demeanor while meeting sales goals through cross-selling and lead generation. Required qualifications include an active South Carolina Property & Casualty License and at least 1 year of customer service experience.
Required Qualifications
- Active South Carolina Property & Casualty License
- Minimum 1 year of customer service experience; sales experience preferred
- Strong phone communication and active listening skills
- Ability to adapt to different personalities and customer needs
- Highly self-motivated, organized, and able to prioritize effectively in a fast-paced environment
- Professional, positive attitude with a genuine desire to help others
- Comfortable working with CRM systems and office software
- Ability to pass a criminal background check
Additional Requirements
- Must possess a South Carolina Property & Casualty License
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