CUSTOMER SERVICE REPRESENTATIVE/TELLER
On-siteWhitefish, Montana, United States
EXPIREDWhitefish, Montana, United StatesOn-siteFull TimeHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Process customer transactions and sales of additional bank products while maintaining asset protection. Serve as the front line for new accounts and customer service by handling requests, calling existing and potential customers, and representing the bank in community activities. Cross-sell services, relay customer feedback to the supervisor, and ensure completion of paperwork for multiple sales. Maintain extensive knowledge of products, competitor pricing, and banking regulations to support frequent customer contact. This role requires strong interpersonal skills and a commitment to exceptional service.
Required Qualifications
- High School diploma or equivalency
- Good interpersonal/team skills with ability to develop effective working relationships
- Strong commitment to providing exceptional customer service
- Ten key proficiency
- Must maintain extensive knowledge of products, services, marketing plans and regulations
- Must have knowledge of products and prices of competitors
Desired Qualifications
- Previous Bank Operations knowledge and skills
- 1-2 years previous financial institution/customer service experience
- Previous experience using ITI Teller Platform
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