Customer Service Representative (Teller)
On-siteMadison, Mississippi, United States
Job Summary
Process transactions including deposits, withdrawals, transfers, loan payments, official checks, money orders, and credit card advances while safeguarding bank assets through efficient cash drawer operations. Adhere to core policies and procedures to maintain vault and ATM standards, and assist with assigned duties such as preparing daily reports. Listen for referral opportunities to direct customers to appropriate areas of the bank, ensuring relationships are established to help clients achieve financial goals. This full-time role operates in a professional retail branch environment with varying hours, including potential Saturdays.
Required Qualifications
- High School graduate or GED
- Working knowledge of computer software
- High energy with strong interpersonal, oral and written communication skills
- Works well in a team environment
- Ability to lift files, open filing cabinets, and lift coins or currency up to 40 pounds
- Close vision and ability to adjust focus
- Manual dexterity including the ability to lift files, open filing cabinets, and lift coins or currency up to 40 pounds
- Ability to talk or hear
- Frequent repetitive movements of the hands and fingers
- Bending and stooping as necessary
- Maneuvering around the branch
Desired Qualifications
- Customer service, cash handling or sales experience
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