Customer Service Representative
$40,000–$60,000 year
Remote · Guaynabo, Guaynabo, Puerto Rico or Mayagüez, Mayagüez, Puerto Rico
Guaynabo, Guaynabo, Puerto Rico or Mayagüez, Mayagüez, Puerto RicoRemoteFull Time$40,000–$60,000 yearEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Customer Service Representative role involves providing support and guidance on health insurance plans, managing calls, documenting inquiries, and ensuring compliance with regulations. Ideal for candidates with customer service experience and high school education.
Required Qualifications
- Minimum of one (1) year of experience in Customer Service
Desired Qualifications
- Completed university credits (preferred)
- Advanced knowledge of computer applications and/or Microsoft Office
- Strong customer service orientation and commitment
- Excellent verbal and written communication skills
- Fast documentation and internet navigation skills
Additional Requirements
- Availability for rotating shifts including weekends/holidays
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