Customer Service Representative
$38,580–$38,580 year
On-site · Charlotte, North Carolina, United States
Charlotte, North Carolina, United StatesOn-siteContract$38,580–$38,580 yearEntry LevelHigh School Or EquivalentLarge
Type
Contract
Level
Entry Level
Education
High School Or Equivalent
Company size
Large
Job Summary
Join our team as a Customer Service Representative where you'll handle incoming inquiries regarding Group Retirement and variable life insurance products. This role requires strong communication skills and the ability to manage a high volume of calls, with a commitment to superior customer service.
Required Qualifications
- Prior customer service experience is a plus
- Ability to multi-task and navigate multiple administrative systems
- Strong work ethic and professionalism
- Reliability in attendance and punctuality standards
Desired Qualifications
- Knowledge in life insurance with an understanding of the financial market is a plus.
- Strong commitment to customer service
- Excellent interpersonal and communication skills
- Ability to provide appropriate and understandable responses to customer inquiries
- Ability to learn and retain a large amount of detailed information
- Flexible and adaptable to various situations.
Additional Requirements
- Must be flexible for whole schedule after training
- This position requires sitting at a workstation for 80% - 85% of the working day.
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