Customer Service Representative
On-site · Cairo, Cairo, Egypt
Job Summary
Customer Service Representative for Sutherland Egypt in Cairo (Cairo Governorate), supporting English-speaking customers in a multilingual BPO environment. The role involves customer and technical support across AI, automation, and cloud-enabled back-office solutions, with guaranteed KPIs for the first 3 months, fast-track promotion after 6 months, and comprehensive benefits including medical insurance and transportation. Requirements include English level B2+ or higher, graduates or dropouts with no gap years, a valid military service certificate, ability to submit documents within 30 days, and criminal record clearance within 5 days. On-site in Cairo with full-time employment and a pathway for training and career development.
Required Qualifications
- English level B2+ or higher
- Graduates or dropouts only (no gap years)
- Valid military service certificate
- Ability to submit all required documents within 30 days
- Criminal record clearance within 5 days
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