Customer Service Representative
On-site · Alexandria, Alexandria, Egypt
EXPIREDAlexandria, Alexandria, EgyptOn-siteFull TimeEntry LevelNo RequirementUnknown
Type
Full Time
Level
Entry Level
Education
No Requirement
Company size
Unknown
Job Summary
Deliver exceptional customer support in-person in Alexandria by handling inquiries, resolving issues, and ensuring high customer satisfaction. Responsibilities include assisting customers via phone, providing tailored solutions, and maintaining professional communication. Must be fluent in English, capable of empathy and active listening, and comfortable with night/overnight shifts. Familiarity with CRM tools is a plus. Fresh grads and dropouts are welcome to apply.
Required Qualifications
- Fluency in English (B2/C1)
- Experience in a customer-facing role
- Familiarity with CRM tools
- Ability to work night & overnight shifts
- Strong communication and problem-solving skills
- Empathy and professional phone etiquette
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